General Support





Technical FAQ


The standard support package includes customer support via email.

We are continuously posting new instructional videos on our Youtube channel and provide a detailed user manual. Upon request, we also offer instructor-led, on-site training courses.
Please reach out to us via our message board or via email at support@nubigon.com. We will get in touch with you as soon as we can!
NUBIGON continues to evolve via frequent and significant updates. If you are after new features, ever improving usability and the latest innovations in AEC, you will receive all the latest software updates as long as you are a monthly or yearly subscriber.

If you paid for lifetime NUBIGON license, with a maintenance fee of 1000€ per year, you will receive all the updates.
Recommended system specifications of NUBIGON are below:
• OS: Windows 7 64-bit and up
• Processor: 3.0 gigahertz (GHz) or faster 64-bit (x64) CPU
• Memory: 16 GB or more RAM
• Graphics: OpenGL 4.4 capable NVIDIA graphics card with 4 GB or greater graphics memory
Minimum system requirements of NUBIGON are below:
• OS: Windows 7 64-bit
• Processor: 2.0 gigahertz (GHz) 64-bit (x64) CPU
• Memory: 4 GB RAM
• Graphics: OpenGL 4.3 capable NVIDIA graphics card with 1 GB graphics memory

NUBIGON User's Manual


For a detailed information about NUBIGON, please read our manual.

Go to the Manual